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Patient Communications Checklist

During times of crisis, you need to be communicating more than ever. Patient communication strategies are turning to online platforms like social media and email. We’ve put together a checklist of questions you should be asking yourself and what to think about when addressing the situation and your response.

By being clear, transparent, and consistent with your audience, you can help alleviate stress and uncertainty.

What’s In the Checklist:

  • Questions you should be answering during a crisis
  • Important patient communication strategies to keep in mind
  • A weekly calendar to write out your emails, social media posts, or other patient communication efforts
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Course Schedule




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Blended Learning

Online work before live course

8 hours/day for in-person portion

6-10 hours to complete online work

Eligible for up to 29.25 CEUs



1:1 exams with instructors via Zoom

Access for 60 days

Up to 28 hours to complete

Eligible for up to 28 CEUs

The value of the Astym Certification remains the same whether a clinician has been certified through our hybrid learning experience or our online course experience. Both educational opportunities require intensive online training and interactive practical exams with an Astym Certified Instructor.