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Patient Communications Checklist

During times of crisis, you need to be communicating more than ever. Patient communication strategies are turning to online platforms like social media and email. We’ve put together a checklist of questions you should be asking yourself and what to think about when addressing the situation and your response.

By being clear, transparent, and consistent with your audience, you can help alleviate stress and uncertainty.

What’s In the Checklist:

  • Questions you should be answering during a crisis
  • Important patient communication strategies to keep in mind
  • A weekly calendar to write out your emails, social media posts, or other patient communication efforts
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